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Adding & editing contacts

Managing your contacts is a core part of your email marketing efforts. This guide will show you how to easily add, update, and remove contacts in your Sendigram account.

How to Create a New Contact

You can add new contacts to your Sendigram account in two ways: by importing them from a file or by adding them manually.

To import contacts from a CSV file:

  1. Navigate to the "Contacts" section and choose "All contacts".
  2. Click on the "Add contacts" button in the upper right corner.
  3. Select the CSV file you want to import.
  4. Choose to add the contacts from the list to a group or assign tags if needed.
  5. Click "Add contacts" to begin the import process.

To add a single contact manually:

  1. Navigate to the "Contacts" section and choose "All contacts".
  2. Click on the "Add contacts" button in the upper right corner and select "Add single contact".
  3. Fill in the contact's information, such as their email address, name, and any other relevant details.
  4. Click "Add contact" to add the new contact to your list.

How to Edit a Contact

You can easily update the information for any of your contacts at any time.

  1. Find the contact you want to edit. You can use the search bar to quickly locate it.
  2. Click on the contact's name or email address to open their profile.
  3. Click the Edit button in the "Contact details" section.
  4. Now you can edit any of the fields, such as their name, email address, or any custom fields you have set up.
  5. Once you've made your changes, click "Save" to update the contact's information.

How to Delete a Contact

You can remove a single contact or multiple contacts at once.

To delete a single contact:

  1. Find the contact you want to delete and click on the contact's name or email address to open their profile.
  2. Click the "Actions" button in the upper right corner.
  3. Select "Delete" from the dropdown menu.
  4. A confirmation dialog will appear. Click "Delete" again to permanently remove the contact.

To delete multiple contacts:

  1. In the "All contacts" section, use the checkboxes to the left of each contact's name to select the contacts you want to delete.
  2. Once you've selected the contacts, a "Delete" button will appear at the bottom of the screen.
  3. Click on the "Delete" button.
  4. Confirm your choice in the dialog box to permanently remove the selected contacts.

FYI: If you delete a contact that's currently used in one of your campaigns, it will remain in that campaign unchanged. To completely remove the contact, you must go to the campaign where it's being used and delete it manually from there.

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