Home Help Center Email Marketing Service Email Campaigns How to pause, continue, or delete a campaign
A short instruction to start your email marketing journey
How to start and complete onboarding Tracking your onboarding progress: a step-by-step guide Claiming your onboarding reward and using the coupon code What happens if you skip or end onboarding early
Email & contact metrics Understanding email performance metrics: Sent, Deliverability, Open rate, Click rate Why the number of sent emails doesn't match your contact list Working with recent lists
Creating an account on Sendigram Recovering your Sendigram account password Changing your Sendigram password Changing your account login (email address) Deleting your account
Plans differences Email Plan Guide Purchasing & renewing a package Auto top-up feature Switching between different plans Unused package credits Using a discount coupon Refunds
Understanding domain statuses: Verified, Processing, Unverified Managing sending domains Why DNS records matter for email deliverability Adding & verifying DNS records (SPF, DKIM, DMARC) Checking & resolving domain blacklist issues Managing sender email addresses Sender address requirements and best practices What to do if a sender address is in use by active campaigns Understanding shared vs. dedicated IP addresses Connecting or disconnecting a domain to/from an IP address Buying & managing dedicated IP addresses
User roles & statuses User status explained: active and deleted users How to add a new user: user invitations and registration Managing user permissions and access rights Default permissions for additional users Deleting users Transferring admin rights to another user What happens after admin rights are transferred? What happens when permissions are disabled for a user?
Adding & editing contacts Technical Requirements for Your Contact List Fields Adjusting contact list settings Managing contact groups Creating & managing segments Creating & managing groups Managing contact attributes
How to create your first email campaign Campaign card overview: General, Contacts, Email template, Scheduler Naming and renaming campaigns Understanding campaign statuses: Waiting, In progress, Paused, Finished Saving progress and navigating between campaign blocks How to set up the sender email address and name Managing reply-to addresses in campaigns Selecting and managing IP addresses for sending How to select recipients: Contacts, Groups, Segments Excluding contacts and groups from a campaign Understanding contact limits and subscription packages What to do if you exceed your email sending limit Validating contacts before sending: Email Checker explained Choosing and editing email templates for campaigns Uploading custom HTML Writing effective subjects and preheaders Adding and managing UTM parameters Scheduling campaigns: send now or later Setting up delivery dates, times, and days of the week How to calculate and adjust sending volume over time Managing dedicated IP expiration and renewal How to preview and test your campaign Managing and editing your test email group Using the campaign calendar: viewing, filtering, and creating campaigns Understanding campaign statuses: Active, Scheduled, Completed Viewing campaign details and quick actions from the calendar Navigating the campaign list: columns and filters Searching and filtering campaigns by name, date, and status Campaign card: overview, timeline, and audience How to pause, continue, or delete a campaign Understanding campaign statuses: Planned, Active, Paused, Finished Campaign performance & analytics Using heatmaps to analyze email engagement
General email performance Comparing campaign variants Ratings and trends Comparing your results with Industry benchmarks Comparing your results with Industry benchmarks Monitoring your email marketing performance
What is Sendigram Email Builder How to create a new template How to manage your templates list Template Tags
Automations Creating a New Automation Understanding Automation Templates Managing Your Automations List Automation Builder: Overview and Navigation Setting Up Automation Details (Name, Description, Tags) Working with Triggers Working with Actions Managing Elements in the Workflow Canvas Running and Pausing Automations Automation Settings Panel Managing Emails and Templates Inside Automations Contact Management Inside Automations

How to pause, continue, or delete a campaign

In Sendigram, you stay in control of your campaigns even after scheduling or launching. Depending on the campaign's status, you can pause, resume (continue), or delete it. This flexibility ensures you can adjust to last-minute changes or prevent mistakes.

1. Pausing a Campaign

When you can pause:

  1. Campaign is in Active (sending in progress).
  2. Campaign is in Scheduled (waiting to be sent).

How to pause:

  1. Go to Campaigns → Your campaigns or Calendar view.
  2. Find the campaign.
  3. Click ⋯ (More options) → Pause Campaign.
  4. Confirm the action.

What happens after pausing:

  • Sending stops immediately.
  • Any unsent emails are held in queue.
  • Already delivered emails remain unaffected.

2. Continuing (Resuming) a Paused Campaign

When available:

  1. Campaign is paused while Scheduled or Active.

How to continue:

  1. Go to the paused campaign in Campaigns.
  2. Click Continue Campaign.
  3. Sending resumes from where it left off.

Note: Resuming may cause delays if your audience is very large, as emails are resent in batches.

3. Deleting a Campaign

When you can delete:

  1. Drafts and Scheduled campaigns.
  2. Completed campaigns can be archived instead of deleted.

How to delete:

  1. Open Your campaigns.
  2. Find the campaign you no longer need.
  3. Click the checkbox next to the name of the campaign.
  4. Click Delete at the bottom of the screen.

What happens after deletion:

  • Drafts: Removed permanently from your account.
  • Scheduled campaigns: Will not be sent.
  • Completed campaigns: Deletion is disabled; use Archive for record-keeping.
Still have questions?
Contact Us